Last updated: Saturday, 11 April 2026
At GZ Technology, we aim to ensure client satisfaction with our IT services and digital portfolio offerings. This Refund & Return Policy explains the conditions under which refunds may be requested and processed.
Eligibility for Refunds
Because GZ Technology provides IT services and digital/portfolio-based solutions, refund eligibility is limited and depends on the nature of the service.
You may be eligible for a refund if:
- The service has not yet been delivered or started
- A cancellation request is made before project execution begins
- There is a proven failure to deliver agreed services as defined in the project scope
Once a project is completed or partially delivered, refunds may not be applicable.
Refund Conditions
If a refund is approved by GZ Technology, the following conditions apply:
- Refunds may be partial depending on the stage of the project
- Any completed work, time invested, or resources used will be deducted from the refund amount
- Third-party costs (hosting, tools, licenses) are non-refundable
Refund decisions are made after a review of the project status and agreement terms.
Refund Process
To request a refund, you must contact us with your project or order details at:
Email: contact@gztechnology.com
Once your request is received:
- We will review your case
- We may request additional information
- A decision will be communicated to you within a reasonable timeframe
Return Policy (Digital Services)
Since GZ Technology provides digital services and IT solutions, physical returns are not applicable.
However, revisions or adjustments may be offered depending on the service agreement and project scope.
Processing Time
If a refund is approved:
- Processing time may vary depending on your payment provider
- Typically, refunds are processed within 5–10 business days after approval
Non-Refundable Cases
Refunds will not be granted in the following cases:
- Completed and delivered projects without valid technical issues
- Change of mind after project initiation
- Delays caused by lack of client communication or missing requirements
- Services explicitly marked as non-refundable in agreements
Changes to This Policy
GZ Technology reserves the right to modify or update this Refund & Return Policy at any time. Updates will be posted on this page with a revised date. Continued use of our services means acceptance of any changes.
Contact Us
If you have any questions about this Refund & Return Policy, you can contact us at:
Email: contact@gztechnoligy.com
Thank you for trusting GZ Technology. We value your partnership and strive to provide fair and transparent service conditions.